The plain terms. No fine print games.

The match percentage compares the calculated dry color against your target. We build it to be honest about how close a mix will land, and we say so when a match is weak. But real paint is not a screen. Pigment lots differ between tubes and batches, brands change paint makeup, lighting and camera white balance change how a color reads, and phone and monitor screens do not show color the same way. Paint also shifts as it dries and as it ages.

So treat every recipe as a strong starting point. Test a small mix on your surface before you commit paint, a canvas or a client’s wall. Chromilla does not promise that a mix will match your target, and we are not responsible for a result that does not.

Chromilla Pro and Chromilla Studio are paid subscriptions, billed monthly or yearly through Stripe in US dollars. Prices, plan features and trial length are shown on the Pricing page and at checkout, and what you see at checkout is what applies to you.

Free trials ask for a card up front. If you do not cancel before the trial ends, your subscription starts and your card is charged for the plan and interval you picked. After that it renews automatically at the end of each billing period until you cancel. Applicable taxes, such as VAT, are added or included as shown at checkout.

If we change the price of a plan, we will tell you by email at least 30 days before it applies to you, and you can cancel before then.

You can cancel at any time from your account page. Cancelling stops future billing and you keep access until the end of the period you already paid for. We do not give partial refunds for unused time, except where the law requires it or where something went wrong on our side (a billing error, or a paid feature that did not work as described). If that happens, contact us and we will put it right.

If you are a consumer in Norway or the EEA, you have a statutory right to withdraw from a distance contract within 14 days. Your free trial is built to cover that window, so cancelling before the trial ends means you are never charged. Your other statutory consumer rights are not affected by these terms.

Recipes, notes, saved palettes, paintings and feedback you save to your account stay yours. By saving them you give us permission to store them, display them back to you and sync them across your devices as part of the service. You also let us use anonymized, aggregated versions (never your raw content) to improve match accuracy for everyone. See the Privacy page for how photos and personal data are handled.

You are responsible for what you upload, and you confirm you have the right to use it. Only upload photos you own or are allowed to use.

Please read this one. It sets out what we are and are not responsible for.

What the law will not let us limit. Nothing in these terms limits or excludes liability for intent or gross negligence, for fraud, for death or personal injury caused by our negligence, or for anything else that cannot be limited by law. If you are a consumer, your mandatory legal rights, including the right to a digital service that matches its description, are not affected by these terms.

Losses we are not responsible for. Subject to the above, and to the extent the law allows, we are not liable for indirect or consequential loss, or for loss of profit, income, commissions or business, arising from your use of Chromilla. That includes wasted paint, canvases, materials and time, a project or commission that did not turn out as hoped, a color that did not match, harm from handling paint or solvents, and loss of saved data. Chromilla is a guide for your own judgment. The result of your painting is your responsibility.

The cap. Subject to the above, our total liability to you for all claims connected to Chromilla in any 12-month period is limited to the greater of (a) what you paid us in the 12 months before the claim arose and (b) 100 USD.

Third parties. We are not responsible for services we do not control, such as Stripe, Google sign-in, your internet or device, or a paint maker’s product.

If we change these terms in a way that matters, we will say so plainly on this page, update the date at the top, and email account holders about material changes at least 30 days ahead where they affect paid plans. If you keep using Chromilla after a change takes effect, that means you accept it. If you do not, you can cancel.

We may transfer Chromilla and these terms to a company we set up or sell the business to. If we do, we will tell you, and your rights under these terms stay the same.